Contact us

Email

sales@leatherledgers.com

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    Frequently Asked Questions

    My order hasn't arrived yet. Where is it?

    You can track your order using the tracking link provided in your shipping confirmation email. Please allow 2–4 business days for tracking updates. If your order hasn’t arrived within the estimated delivery timeframe, contact us at sales@leatherledgers.com.

    Do you deliver on public holidays?

    Deliveries may be delayed on public holidays. Orders placed during this time will be processed on the next working day.

    Do you deliver to my postcode?

    Yes, we deliver across the UK and worldwide. At checkout, you can confirm delivery availability by entering your address.

    Is next-day delivery available on all orders?

    Currently, we don’t offer next-day delivery since our products are fulfilled directly from our suppliers. Standard shipping takes 7–15 business days depending on location.

    Can I return an item if I don’t like it?

    Yes. We accept returns within 14 days of receiving your order, provided the item is unused, in its original packaging, and in resellable condition. Please visit our Returns & Refund Policy for details.

    Are your products genuine leather?

    Our collection includes both genuine leather and premium PU (faux leather) products. Each item’s material is clearly listed in the product description.

    How can I contact you?

    You can reach us anytime at sales@leatherledgers.com. Our support team usually replies within 24–48 hours.